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Why didn't I Receive Coins after my Purchase?

Under normal circumstances, Coins will be credited immediately to your account after the order is completed. If you do not receive the Coins 1 hours after your purchase, please send your User ID, User Name, Time of Payment, GooglePlay/AppStore/PayPal invoice to service@webnovel.com, we'll check it for you. We will inform you of the investigation result ASAP by email.