HelpCenter for account
Why do I receive an ‘Account Does Not Exist’ notice when I log in?
The appearance of this notice usually is a result of using the wrong login method. For example, you registered using your email but used the Google login system, or vice-versa. Please check your login method. Alternatively, use other login methods such as the Email method.
Why did my Coins, Level, Badges and Books in Library Disappear after Login?
Please do not worry about the personal property of your account. It will not disappear. The appearance of such a situation usually has to do with you using a newly registered account. Please check your login method and attempt to login with the other methods.
Why can’t I receive the email verification code?
Please check your junk mail. If there is nothing, please send your User ID and Email address that you use to login to firstname.lastname@example.org. We will handle it as soon as possible.
How do I change passwords?
In order to ensure the safety of your account, Webnovel does not provide you with the functionality to change passwords. However, you can reset a new password. You can do so by going to the Login page->Forgot Password? To reset your password.
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